Parental Control
Parental Control
- How can I stop my children from watching unsuitable videos?
- How do I set my parental controls?
- How do I choose my pin number?
- I have forgotten my pin/How do I change my pin?
- Tips for parental control
How can I stop my children from watching unsuitable videos?
Sky Player has the option to set parental controls based on a videos certification, to choose your parental control level simply click on account and settings at the top of the Sky Player and choose 'parental control'. You will then be asked to enter your pin number (this is the one you set up when you registered. From here you can choose the parental control level you require.
How do I set my parental controls?
Click on the settings button and then click the option to change the parental control settings. You will then be asked to enter your pin number (This is the pin number that has been set up on sky.com, if you have not already done this please see the question below).
You can then set your parental control the 3 options available are.
1. No parental controls, this is the default setting.
2. This option allows you to restrict films based on their certification (i.e. 12, 15, 18). If you restrict a classification all others above this will also be restricted, e.g. if you restrict 15 rated films, you will be asked for your pin to view 15 and 18 rated films. This will only apply to films watched through Sky Player will not apply to movies viewed through another media player.
3. If you select 'Disable offline viewing' you will be asked for a pin to watch any film and you will have to be connected to the internet. This will stop any movies being watched through another media player.
Please note if you change your parental controls the new level of restriction will not apply to any movies that you have previously downloaded to your PC.
How do I choose my pin number?
This can be done by clicking on the settings button and clicking on 'update your registration details' this will bring up your sky.com account details enter your new pin number in the fields then click on the update button.
I have forgotten my pin/How do I change my pin?
This can be done by clicking on the settings button and clicking on 'update your registration details' this will bring up your sky.com account details enter your new pin number in the fields then click on the update button.
Tips for parental control
1. If you have recently changed your pin and get a message advising that your pin is incorrect please try your old pin. The next time you use Sky Player your pin will be updated.
2. If you want to stop other people from watching any movies of a certain classification we recommend that you disable offline viewing.
3. In order to ensure your pin is effective please try to use one that others will not be able to guess easily i.e. your date of birth.